welcome to

Gopher Connect, made simple.

This is your step-by-step guide to staffing your business on demand — couriers, crews, cleaners, trades, event staff, and warehouse hands, right when you need them. You describe the work, you decide what to pay, and qualified local Gophers raise their hand. Never let a staffing gap slow you down.

⏱️ On-demand 24 / 7 / 365 💵 You set the price — 100% goes to your Gopher 🛡️ No charge if no one accepts 📈 Starter is free — scale when you're ready

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How to use this pageWe'll get your business set up first, then tour the Connect portal and walk a request from posted to hired. The request flow itself works exactly like Gopher Request — so we'll keep that part brief and point out what's different for businesses. Use the menu on the left to jump anywhere.

Getting started

Sign in to Connect

Connect is passwordless — there's nothing to remember. You sign in with a one-time code sent to your phone or email.

Go to the Connect sign-in and choose Email or SMS.
Enter the email or mobile number on your account and tap Send code.
Type the 6-digit code we send. Once it's verified, tap Sign In — that's it.

✓

One login, two productsConnect runs on your Gopher account, the same one used for Gopher Request. If you already have one, you'll add Connect to it rather than starting over.

Getting started

Pick your path

Under “New to Connect?” choose the option that matches you. Both end up in the same place — a Connect account tied to your Gopher profile.

New to Connect?

I'm new to Gopher entirely — we'll create your Gopher account too, then add Connect.

I have a Gopher account — verify by SMS or email and we'll add Connect to it.

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Already have a Gopher account?Enter the phone or email on that account and we'll send a one-time code. Once verified, we pull in your profile so you only fill in the Connect-specific details. Can't find the account? It's often linked under a different method — try the other one before creating a new account.

Getting started

Create your account just once

Signup is two short screens. The first creates your personal Gopher identity; the second creates your business.

1 · Personal info

This is the same profile used for Gopher Request, so you'll only do it once: name, date of birth, phone, email, address, your role at the company, and how you discovered Gopher (with an optional referrer's Gopher User ID).

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Use your legal nameYour name and date of birth can't be changed after signup, so double-check before saving. Phone and email are verified with the same quick code step.

2 · Business info

Now tell us about the business so we can create your Connect account:

Business name and industry (Retail & E-commerce, Logistics, Hospitality, Construction, Property Management, Healthcare, and more).
Company size — anywhere from 1–9 employees to 1,000+.
EIN, business address, and an optional website.
Select a plan — Starter, Business, or Enterprise (you can change this later).

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Your EIN is used to verify the business. Nothing here is shared with workers — it's only used to set up and bill your Connect account.

3 · You're in

The Welcome to Gopher Connect! screen confirms your account and shows two numbers worth saving: your Gopher User ID and your Connect Account #. Both are also emailed to you and stored in your profile. Tap Enter Dashboard to get going.

Getting started

Choose a plan

Pick the plan that fits how often you staff up. There are no hidden fees — pay only for what you use, or upgrade for premium features and priority access. You can start free and change anytime.

Starter

$0 /mo

Perfect for small businesses with occasional workforce needs.

5 requests per billing cycle
Access to standard worker pool
In-app payment processing
Basic job history & reporting
Email support

Get Started Free

Includes 5 free requests per billing cycle. Once you've used your 5, additional requests are $35 per pack of 5 — or upgrade to Business for unlimited requests.

90days free

The dashboard

Your portal home gives you a live snapshot of every request. Tap any tile to filter, or hit + New Request to post a job.

Pending

Active

Scheduled

All

Pending — awaiting your action (workers are interested, pick one).
Active — a worker is on the way or on the job.
Scheduled — booked for a future date and time.

The left rail also holds Previous Requests, your Inbox, your Account (Business info, Personal info, Payment Info, Users & access, MY Gophers, Refer Gopher), and Resources — including Ask Gopher, the in-portal assistant.

The flow Submitting a request

From request to connected, in minutes

Posting a job follows the same friendly flow as Gopher Request — Pick a service → Job details → Worker info → Locations → Worker pay → Review → Submitted. The moment you submit, every qualified Gopher in range is notified. Below are the parts that matter most for businesses.

1 · Pick a service

Start with the category that fits — it decides which workers see your job and what details we ask for next.

Courier

Delivery / Courier

Same-day drops & B2B logistics

Relocation

Moving

Office & site relocations

Services

Home / Office Services

Cleaning, installs & handyman

Labor

Hourly / Day Labor

Surge crews by the hour

Hauling

Junk Removal

Furniture & debris haul-away

Outdoor

Yard / Outdoor Projects

Grounds & landscaping

Ride

Ride Sharing

Staff, client & airport rides

Custom

Other / Custom

Describe it — we'll route it

2 · Crew size & the right kind of worker

Need more than one set of hands? Set your crew size and decide whether you're paying a flat job price or by the hour. Then define what “qualified” means for this job — filter by tier, certification, or rating, or open the request to everyone within reach.

Worker setup

More than one worker?Set the crew size for your job

Pay by the hour?Instead of a flat job price

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Credentials or muscle — your callSome jobs need a 30-year licensed electrician; some need three strong people for a Saturday morning. Connect never pretends every need is the same.

3 · Decide what to pay

You set the price, and 100% of it goes to your Gopher. Not sure what's fair? Tap Suggested offer assistance — a slider built from thousands of similar requests in your area shows a Low / Fair / Generous range. Drag to the number that works; you always have the final say. On many jobs you can also request bids from local workers instead.

4 · Review, schedule & submit

Confirm everything in one place, choose your payment method, and pick your timing — ASAP, flexible, or a specific date & time. Accept the short liability waiver and the submit button turns on.

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Want it fully hands-off?You can request a contractor to handle the whole thing end-to-end instead of picking each worker yourself.

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Delivering something age-restricted?On a Courier & Delivery job, flip the Age-Restricted toggle and Connect turns on Safe-Guarding: the Gopher checks a physical ID in person at drop-off, and if the items must be bought in store, a Cost of items field lets you cover what the Gopher fronts. Verifying your identity once with TrustShield keeps these orders smooth — see Trust & verification.

Your Connect portal

Choosing & hiring: Hire · Consider · Deny

Open your live request to see everyone who raised their hand. Every interested worker is a real choice you make — not an algorithm assigning a stranger. Review a profile, then pick an action.

Workers interested

Devon M. elite+

⭐ 4.97 (218 jobs) · 3 mi away · Available now

HireConsiderDeny

Jordan R. elite pro

⭐ 4.88 (96 jobs) · 5 mi away · Available 1pm

HireConsiderDeny

Hire — lock that worker in for the job.
Consider — hold them in a shortlist while you compare; approve or deny later.
Deny — pass on that worker.

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What the badges meanTiers are earned by track record: Standard → Elite → Elite+. Pro is a separate credential for specialized, vetted skills — it stacks on any tier, so you'll see it beside a worker's tier (e.g. Elite · Pro). Filter by these when a job needs a specific caliber.

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Crew not full when you start?If your job needs, say, 5 workers and you start with 3 hired, any workers you haven't hired yet — and your conversations with them — are released once the job starts. You can start anyway if you're on a timeline; just know that's the trade-off. And once every slot is filled, you'll need to remove a hired Gopher before you can add someone else.

Your Connect portal

MY Gophers — build your bench

The Gopher who showed up on time, did the work right, and made the day easier? Save them. They become part of your MY Gophers list — your private, on-demand team that gets first dibs the next time you post.

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MY Gophers On a new request you can choose “MY Gophers only” to send it to just this group first.

How “hire again” works

Pick a saved worker, choose the type of work, and we alert them immediately.
If the job needs more than one worker, add other MY Gophers to give them first chance — or skip to send it out normally.
To keep your job on schedule, the request also opens to other available workers after 5 minutes. Anyone outside MY Gophers still needs your approval before they're hired.

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A race to the top, not the bottomWorkers never pay for access to jobs on Gopher. Success is earned through reliability, professionalism, and 5-star experiences — so the best workers win the best opportunities, and your bench keeps getting stronger.

You can also recommend a MY Gopher — passing a trusted worker along so other Gopher users can find them. Recommendations are tracked in your referral history.

Your Connect portal

Account & users

Everything about your business lives under Account. From here you can review and edit Business information, Personal information, your plan, and your Payment Methods (added securely through Stripe).

Users & access

Invite teammates and give each the right level of access. Roles are:

Owner — full access, including billing and ownership transfer.
Admin — manage users, requests, and payment methods.
User — submit and view their own requests.

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Add an Admin so requests don't stall when you're out, and give field staff a User seat so they can post their own jobs without touching billing.

Your Connect portal

Trust & verification

Two badges build trust on Connect — one for you, one for your business. Both are quick, and both help the best workers say yes faster.

TrustShield — verify your identity

TrustShield confirms the real person behind the account. From your dashboard, tap Add TrustShield and complete two quick steps:

Take a photo of your ID — the front of a government-issued ID.
Add a selfie — we match it to your ID to confirm it's you.

Verify once and it's permanent — you're never asked again. TrustShield unlocks age-restricted deliveries and takes $1 off the age-restricted fee on every order.

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One identity, everywhereTrustShield rides on your Gopher account, so verifying once covers Connect and Gopher Request alike — there's no need to repeat it on each surface.

Verified business

Your company can earn a Verified business badge. Connect checks your EIN and website domain, followed by a quick manual review. Once approved, the badge appears on your business profile as a trust signal to workers.

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Where to find itOpen Business info in your account and tap Get Verified. Your EIN is only used to set up, bill, and verify your account — it's never shared with workers.

After the job

Confirm & rate

When your Gopher marks the job complete, you'll get a notification. Open the request and finish up.

Tap Confirm once you've verified the work was done right.
Rate your Gopher on accuracy, communication, quality, and timeliness — ratings shape the jobs they see next, so a job well done deserves 5 stars.
Save a standout as MY Gopher for next time.

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Confirm promptlyConfirming releases your Gopher's payout, so please do it as soon as the job's done. Something not right? Use Dispute instead, add a comment, and give your Gopher a chance to make it right before escalating.

After the job

Previous requests & repeat jobs

Every request lives under Previous Requests, filtered by the pills across the top — All (the default), -To’s, Completed, Expired, and Cancelled. Open any one to see the full details, or re-run a job you liked.

Two ways to run a job again

Request again NOW ⚡️ — re-sends that request exactly as it was, immediately. If the Gopher who did it is on your MY Gophers bench, they get first dibs automatically.
Request again w/ edits — prefills a new request from the old one, lets you pick which MY Gophers get first dibs, and drops you on Review & submit so you can change anything before it goes out.

My -To’s — the jobs you run over and over

Got a job you run every week? Save it as a -To and it re-sends with a single tap — no review screen, no confirmation. Tick the checkbox on any Completed request to start one. The first time you do, a short intro explains the one-tap behaviour before the editor opens.

A -To is a copy you own, so everything is editable before you save it:

Name it something you'll recognise on the dashboard — “Friday catering run.”
Adjust the request type and details if the job has drifted since last time.
Set the payment to your Gopher. It arrives carrying the amount a worker already accepted for that job — your best odds of it being picked up again — but you can change it.
Choose the card that gets charged, and which MY Gophers it goes to first.
Accept the liability waiver, pre-ticked directly above Save.
Save. It appears as a card at the top of Previous Requests with one button: Request my -To NOW ⚡️.

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One tap means one tapThere's no review step and no “are you sure” — the button sends the request and authorises the card straight away. That's why Save won't unlock until there's a payment above $0 and the waiver is accepted, and why only Completed requests can be saved: a job that already worked, at an amount a worker already took.

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It's a copy, not a shortcut to the originalThe request you saved it from stays in your history untouched, and every send gets a brand-new request ID. Save as many as you like from the same job — one for the small order, one for the big one — and edit or remove any of them any time.

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Cancelled isn't gone for goodCancelling a live request notifies any interested workers — but you can always find it again under Previous Requests and post it back out in a few taps.

Good to know

Plans & billing, explained

Your offer is 100% what your Gopher earns. How Connect bills the rest depends on your plan.

Feature	Starter	Business / Enterprise
Requests	5 free per billing cycle, then $35 per pack of 5	Unlimited
Worker matching	Standard pool	Priority + Gopher Elite access
MY Gophers list	—	Included
Billing	Per request	Consolidated monthly billing
Payment timing	At request	Deferred payment options

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Starter request limitStarter includes 5 free requests per billing cycle. After you've completed those 5, you can keep going for $35 per pack of 5 requests — or move to the Business plan for unlimited requests (free for 90 days). Your free requests reset at the start of each billing cycle.

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When a Gopher accepts, your card is pre-authorized through Stripe. The final amount is charged only after you confirm the job is complete. If a request expires unaccepted, there's no charge — not even an authorization.

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Age-restricted deliveriesAn age-restricted Courier & Delivery request adds a $2.99 Safe-Guarding fee. Verify your identity with TrustShield and it drops to $1.99 — a flat $1 off, every time.

Good to know

Refer & earn

Everyone you bring to the network earns you both Gopher Rewards credit. Find your Referral ID under Refer Gopher, share by SMS or email (or pull from your contacts), and watch it land in your referral history.

Refer Gopher Connect — invite another business to manage its workforce.
Refer Gopher Request — invite someone to post requests and hire Gophers on demand.
Refer Gopher Go — invite a trusted local worker to start earning on the Gopher Go platform.
Recommend a MY Gopher — pass a trusted worker along to other Gopher users.

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Some referrals may already be on the network — that's fine. All new ones are submitted and tracked under Track Referral History (Pending → Added → Active).

Good to know

Safety & the no-charge promise

Your money is protected. When a request is accepted, funds move to a secure holding account via Stripe. If the job isn't completed, the authorization is released.
No worker, no charge. If we can't connect you with a Gopher, your request simply expires — with no charge and no authorization.
Connect is a marketplace, not auto-fulfillment. Workers decide whether your offer is worth it. A fair offer in an active area is usually accepted fast.
Keep it in the app. Message workers safely through Connect — never share private contact details or pay outside the platform.

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Never pay outside the appIf a Gopher ever asks for money outside Connect, that's a terms violation — don't do it, and report it to us right away.

Good to know

Need help?

You're ready to connect your business with on-demand talent. For anything else:

Open Ask Gopher in the portal — the assistant answers questions on billing, requests, workers, and your account, any time.
Live chat is available Mon–Fri, 8am–6pm EST.
Email connect@gophergo.io or support@gopherconnect.com (replies within one business day).
Prefer to call? Reach the business team at (919) 555-0190.

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New area? Post anyway.If no Gophers are available yet, your request just expires at no cost — and that's our cue to grow the network near you. Referring Connect is the fastest way to get your area buzzing.

Don't ebb and flow — just Gopher it!